AJ Bell Support Hub
We're committed to supporting you throughout your investment journey.
At AJ Bell, our goal is to help you optimize your trading strategies. Our expert support team is ready to address any questions or issues, ensuring a seamless experience.
Connect with Our Support TeamMultiple Support Options Available
Email Support
Receive quick responses to common questions, usually within one business day.
Send EmailPhone Support
Dependable assistance for urgent or complex issues. Available Monday to Friday, 9 AM – 6 PM (EST) at AJ Bell.
Call NowHelp Center
Extensive collection of training materials, video tutorials, and live Q&A sessions.
Visit our Support CenterCommunity Forum
Connect with fellow traders, exchange insights, and find quick answers to your questions.
Register with AJ Bell TodayConnect Anytime
Live Chat
24/7
Available 24/7 for instant help
Email Support
Priority Care Service
Receive responses within 24 hours.
Phone Support
Weekdays only
Business Hours: 9 AM – 6 PM (GMT)
Help Center
Always available
Support tailored to your schedule
Round-the-clock Customer Service
1. Log In
Log into your AJ Bell account through the official website by entering your credentials.
Visit the Support Center for assistance.
Access support services by selecting "Help" or "Support" links, typically located at the top or bottom of the webpage.
Select Your Preferred Contact Method
Opt for options such as live chat, email, phone, or self-help resources to get prompt support tailored to your requirements.
4. Provide Details
Provide your account information along with a detailed description of your issue for faster resolution.
Utilize our comprehensive resource library filled with tutorials and educational content.
Help Center
Find quick solutions to frequently asked questions about AJ Bell's services and customer support options.
Access ResourceCommunity Forums
Connect with our community to exchange insights and trading techniques.
Access ResourceEnhance Your Trading Skills
Be Clear: Describe your issue precisely, including relevant details or alerts.
Share Your Details: Provide necessary account information and /images to facilitate support assistance.
Select Your Preferred Contact Method: Use live chat for immediate support or email for comprehensive questions.
Check Help Center first: Find quick solutions before reaching out.
Gather Your Data: Have your login info, transaction IDs, and screenshots ready when contacting support.
If unresponsive, feel free to contact support again via the same or alternative methods.